Terms of service

Overview
This website is operated by The Organic Kitchen. Throughout the site, the terms “we,” “us,” and “our” refer to The Organic Kitchen. We provide this store, along with its features, tools, content, and products (collectively, the “Services”), to offer you a curated shopping experience. Our Services are powered by Shopify.
These Terms of Service (“Terms”), along with our Privacy Policy and any other referenced policies, govern your use of the Services. Please read them carefully, as they contain important legal information, including warranty disclaimers and limitations of liability.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

Section 1 – Access and Account
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence and that you consent to allow any minor dependents to use the Services on devices you own or manage.
To access or use our Services, including browsing or making purchases, you may need to provide accurate and complete information such as your email, billing, shipping, and payment details. You represent that you have the legal right to provide this information.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not sell, transfer, or assign your account to anyone else.

Section 2 – Our Products
We strive to present our products and services as accurately as possible on our online store. However, due to variations in device screens, settings, and display technologies, the colors and appearance of products may differ slightly from what you see online.
We do not guarantee that the appearance or quality of any product or service will meet your expectations or match exactly what is shown on our website.
All product descriptions and pricing are subject to change at any time without prior notice, at our sole discretion. We also reserve the right to discontinue any product at any time or to limit the quantities offered to any individual, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS
By placing an order, you’re making an offer to purchase. The Organic Kitchen reserves the right to accept or decline any order at its discretion. Orders are only confirmed once payment is received and acceptance is communicated.
Please review your order carefully before submitting, as cancellations may not be possible once accepted. If we cancel or modify your order, we will attempt to notify you using the contact details provided.
All purchases are subject to our Refund Policy. You confirm that your order is for personal or household use only—not for resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price charged will be the one in effect at the time of your order and confirmed via email. Unless stated otherwise, prices exclude taxes, shipping, handling, customs, or import fees.
Online prices may differ from those in physical stores or third-party platforms. Promotional offers may be governed by separate terms, which will prevail in case of any conflict.
You agree to provide accurate and up-to-date purchase and payment information, including billing details and valid credit card data, to ensure smooth order processing. You confirm that you're authorised to use the provided payment method and agree to pay all applicable charges as displayed, including taxes and shipping.

SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery timelines are estimates and not guaranteed. Delays caused by carriers, customs, or unforeseen events are beyond our control.
Once your order is handed over to the shipping carrier, risk of loss and ownership transfers to you.
SECTION 6 - OPTIONAL TOOLS
We may provide access to tools or features from third-party providers, which we do not monitor or control. These are offered “as is” and “as available,” without warranties or endorsements of any kind.
Your use of such tools is entirely at your own risk and discretion. Please review and agree to the terms provided by the relevant third-party provider before use.
Any future tools or features introduced through our Services will also be subject to these Terms.

SECTION 7 - THIRD-PARTY LINKS
Our Services may include links or access to third-party websites and content. We do not control, review, or guarantee the accuracy of third-party materials and are not responsible for any content, products, or services they provide.
Accessing these sites is at your own risk. We are not liable for any damages or issues arising from your use of third-party websites. Please review their policies carefully before engaging in any transactions. Any concerns should be directed to the respective third party.

SECTION 8 - RELATIONSHIP WITH SHOPIFY
The Organic Kitchen is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with The Organic Kitchen. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and The Organic Kitchen, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with The Organic Kitchen.

SECTION 9 - PRIVACY POLICY
All personal information collected through our Services is governed by our Privacy Policy and, where applicable, Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read and agreed to both.
As our Services are hosted on Shopify, your data may be collected, processed, and stored by Shopify and its partners—including those in other countries—to support and improve your experience.
Please review our Privacy Policy for full details on how we, Shopify, and our partners handle your personal information.

 SECTION 10- Feedback and Corrections
By submitting feedback, reviews, or suggestions, you grant us a royalty-free, worldwide license to use it for any purpose, including improving and promoting our Services. You confirm you have the right to share such content and that it doesn't violate any third-party rights or contain harmful material. We may remove or edit content at our discretion and are not obligated to respond or compensate for any feedback.
We strive for accuracy but may occasionally display errors or omissions in product details, pricing, or availability. We reserve the right to correct these at any time, including after an order is placed, without prior notice.

SECTION 11 - PROHIBITED USES
You may use our Services only for lawful purposes. You agree not to engage in any activity that is illegal, harmful, misleading, infringes on intellectual property, or violates the rights of others. This includes, but is not limited to: transmitting false information, sending spam, impersonating others, or uploading malicious code.
You also agree not to interfere with the security, functionality, or accessibility of the Services, collect personal data unlawfully, or exploit any part of the Services for commercial gain.
We reserve the right to suspend or terminate your access without notice if you violate these terms.

SECTION 12 - TERMINATION
We may suspend or terminate your access to the Services at any time, without notice, at our sole discretion. You will remain responsible for any charges incurred up to the termination date.
Sections such as Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and other provisions that are intended to survive termination will remain in effect.

SECTION 13 - DISCLAIMER OF WARRANTIES
The content provided through our Services is for general information only. We do not guarantee its accuracy, completeness, or usefulness, and any reliance on it is at your own risk. We are not liable for any loss or damage resulting from such reliance.
Except where explicitly stated by The Organic Kitchen, the Services and all products are provided “as is” and “as available,” without any express or implied warranties—including, but not limited to, merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted, timely, or error-free access to the Services.
Note: Some jurisdictions may not allow limitations on implied warranties, so parts of this disclaimer may not apply to you.


SECTION 15 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, The Organic Kitchen, its affiliates, partners, employees, contractors, service providers, licensors—and those of Shopify—shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, but is not limited to, loss of profits, revenue, savings, data, or other intangible losses, arising from your use of the Services or any products purchased through them.
This applies whether the claim is based in contract, tort (including negligence), strict liability, or otherwise—even if we have been advised of the possibility of such damages.


SECTION 16 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless The Organic Kitchen, Shopify, and their affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers from any losses, damages, claims, liabilities, or legal fees arising from:
1.Your breach of these Terms or related documents,
2.Your violation of any law or third-party rights, or
3.Your use of the Services.
We will notify you of any claim for which indemnification is required. While we may manage the defense and settlement at your expense, we won’t agree to any non-monetary obligations on your behalf without your consent (which must not be unreasonably withheld). You agree to fully cooperate in the defense, including providing relevant information and documents.

SECTION 17 - SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will still be enforced to the maximum extent permitted by law. The unenforceable part will be considered severed from these Terms, and the remaining provisions will remain valid and enforceable.

SECTION 18 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any part of these Terms does not waive our right to do so later. These Terms of Service, along with any related policies or rules posted on our site, constitute the entire agreement between you and The Organic Kitchen regarding the Services and supersede all prior agreements, communications, or understandings—whether oral or written.
Any ambiguities in interpreting these Terms will not be construed against the drafting party.

SECTION 19 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

 Section 20-Governing Law and Interpretation
These Terms are governed by the laws of the jurisdiction where The Organic Kitchen is headquartered. You consent to the exclusive jurisdiction of its courts for any disputes. Headings are for convenience only and do not affect the meaning or interpretation of these Terms.

SECTION 21 - CHANGES TO TERMS OF SERVICE
You can review the latest version of these Terms on this page at any time. We may update or modify them at our sole discretion by posting changes on our website. It’s your responsibility to check for updates. For material changes, we’ll provide notice as required by law. Continued use of the Services after changes are posted constitutes your acceptance.

SECTION 22 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

The Organic Kitchen
Email:business@theorganickitchen.in
Address: Villa No. 10, Greenwood City, Meerut – 250001, India.